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FAQ's

What if I use a prepaid cell phone, but my provider is not listed as an option?

A number of prepaid cell phone providers partner with the major national carriers for their paging/SMS and other services. You may be able to determine which major carrier your prepaid provider uses by calling "411". Once dialed, an automated message should inform you of the carrier, before forwarding the call to the 411 operator. WCOIL is not responsible for any charges to your 411 service or for any charges associated with sending or receiving SMS alerts/messages. Check with your cell phone carrier to determine whether any charges are incurred by using these services.